You can always call the office with your initial insurance claim report. However,to expedite your claim, Arbella, Commerce, and Plymouth Rock ask you to contact them directly at the phone numbers below to make your first report.

They will then notify as of your claim.

Emergency Claims Contact Information
24 Hour reporting of accidents after our regular business hours

  • Arbella Mutual – 800-272-3552
  • Commerce Ins.Co. – 800-922-8276
  • Plymouth Rock –  888-324-1620
  • The Hartford – 800-327-3636
  • One Beacon –  877-248-3455
  • Private Client Group From AIG – 866-760-9195
  • Travelers Ins.Co. – 800-252-4633
  • Merrimack Mutual, Cambridge Mutual or Bay State Insurance Company Contact Trinceri Associates 413-525-4341
  • Mass Property 800-392-6108

Property: Do whatever temporary repairs are necessary to prevent further damage to your residential or commercial property.

If immediate emergency fire or water damage remediation is required, our customers have found the following companies helpful:

  • CRS / Complete Restoration Solutions 877-490-4277
  • Baystate Restoration  413-532-3473
  • Prospect Builders  413-525-3270
  • Longo East  413-789-3535
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